What we do, areas we serve, communicating with us
Tracking your Lugg, communicating with your Luggers
Pricing, promotions, referrals, taxes, and fees
Scheduling, requesting, making changes
Damage, lost items, billing, and issues after Lugg is complete
We have customer support members standing by ready to answer your questions or concerns.
Theodore and Garfield are amazing. They had to deal with a very heavy piece of furniture and an annoying situation with our dresser drawers. They were very helpful with advice and handled the whole move like total pros. They are the best - schuyler
Absolute rock stars. These guys showed up within 30 minutes of my request. They were friendly and jumped right into it. You could tell they knew exactly what they were doing. They saved us a huge hassle - much appreciated! - Derek
Jonathan and Wilson were absolutely fantastic. They helped us move a washer/dryer tower up two flights of stairs and made what felt impossible look easy. They kept us updated the entire way here so we knew exactly when to expect them, were incredibly efficient with such a heavy load, and navigated a very tight space without any issues. On top of that, they were both super friendly and professional throughout the entire move. Highly recommend them and would absolutely use them again! - Megan
They were awesome: Speedy, courteous and efficient. Kept in touch via phone and text to let us know about delivery time. Great experience. Joseph Howard - Joseph
Kris was great ! He communicated with me through the whole experience.. I was well informed each story of the way 👏👍⭐️⭐️⭐️⭐️⭐️ - Douglas
Helped me out in finding a new location last minute when my planned storage space closed before we arrived (my fault for not checking their hours beforehand), drove me to the new space and super nice and supportive and helpful. Greatly appreciated! - James
DELROY IS AWESOME! Super efficient, super kind, and made moving some of my furniture the easiest process. I would gladly work with him again. Thank you Delroy, appreciate you!! - Taimane
Very nice people! Not only did they deliver but also helped us assemble the items that we bought. They also were very efficient and arrived on time. - Ashtra
Great first experience using Lugg. Willie and Shongo were very friendly. Will definitely be using Lugg again - Allyson
They were professional, communicative, efficient, and extremely experienced movers. Everything was handled with care, they worked quickly without cutting corners, and the entire experience was seamless. Highly recommend! - Stephanie
Tauren and Jean were awesome!! Super friendly and got the job done so quickly. Would definitely use them again!! - Danielle
Evengii and Zachariah are amazing movers! They did such a great job And hooked up my machines so quickly and efficiently. I’m grateful to have found this service last minute. 10/10 would recommend! - Denise
Theodore and Garfield are amazing. They had to deal with a very heavy piece of furniture and an annoying situation with our dresser drawers. They were very helpful with advice and handled the whole move like total pros. They are the best - schuyler
Absolute rock stars. These guys showed up within 30 minutes of my request. They were friendly and jumped right into it. You could tell they knew exactly what they were doing. They saved us a huge hassle - much appreciated! - Derek
Jonathan and Wilson were absolutely fantastic. They helped us move a washer/dryer tower up two flights of stairs and made what felt impossible look easy. They kept us updated the entire way here so we knew exactly when to expect them, were incredibly efficient with such a heavy load, and navigated a very tight space without any issues. On top of that, they were both super friendly and professional throughout the entire move. Highly recommend them and would absolutely use them again! - Megan
They were awesome: Speedy, courteous and efficient. Kept in touch via phone and text to let us know about delivery time. Great experience. Joseph Howard - Joseph
Kris was great ! He communicated with me through the whole experience.. I was well informed each story of the way 👏👍⭐️⭐️⭐️⭐️⭐️ - Douglas
Helped me out in finding a new location last minute when my planned storage space closed before we arrived (my fault for not checking their hours beforehand), drove me to the new space and super nice and supportive and helpful. Greatly appreciated! - James
DELROY IS AWESOME! Super efficient, super kind, and made moving some of my furniture the easiest process. I would gladly work with him again. Thank you Delroy, appreciate you!! - Taimane
Very nice people! Not only did they deliver but also helped us assemble the items that we bought. They also were very efficient and arrived on time. - Ashtra
Great first experience using Lugg. Willie and Shongo were very friendly. Will definitely be using Lugg again - Allyson
They were professional, communicative, efficient, and extremely experienced movers. Everything was handled with care, they worked quickly without cutting corners, and the entire experience was seamless. Highly recommend! - Stephanie
Tauren and Jean were awesome!! Super friendly and got the job done so quickly. Would definitely use them again!! - Danielle
Evengii and Zachariah are amazing movers! They did such a great job And hooked up my machines so quickly and efficiently. I’m grateful to have found this service last minute. 10/10 would recommend! - Denise
Raheem and Phillip both were professional, efficient, and friendly. They worked hard and made it feel as smooth as possible despite whatever challenges. - Vashnav
We had a very very heavy item and 5 flights of stairs. Both men were super understanding and dealt with it, no questions asked. It was a huge relief for us to get this item and to have such good support. Thanks! - Francesca
Dietmar was exceptional. Dietmar is a true professional, along with a great attitude. I can say that I have not come across anyone in a very long time as I did Dietmar. 10 stars - Alvin
Alex and Harlem arrived right on time. They loaded the furniture up quickly and were careful around the property. They were helpful, friendly and strong! This is our first time using the service and we had a great experience. Cash tip. Thanks! - Carly
Christopher and Kyron were great! They had blankets, were exceptionally efficient and careful with our antique items (including a large, 45 lb. painting), and were also incredibly nice. Highly recommend! - Irina
Alseny & Cesar were awesome. Friendly, efficient, and very careful with the leather sofa they moved. - Jessica
The second time I’ve had the pleasure of having Wilmer & Lordjara as my Luggers. Very nice and professional gentleman! - Jake
Arrival was delayed but may have been traffic. The map and messages kept me updated. Otherwise, very efficient, considerate and courteous! I highly recommend them. Tip was handled separately. - Carol
Jonathon and Jeorviene were here on time, very polite, took great care in loading and moving my things and did an all around excellent job! - Kim
They were both great!!! Quick pick up and delivery and made sure my Peloton+ Bike was secure on truck. Would highly recommend. - Lissa
Paki and Sadiki were so helpful for moving my daughter’s items out of the dorm for the summer, very efficient and friendly, on time, thankful! - Aradhana
Dwayne and Hotson are fast, efficient and super friendly! Took great care of the furniture (had wraps and padding to cover it) and were very patient. Went down three flights of stairs with super bulky stuff. The truck obviously fits a lot. I’ll definitely contact them directly if I ever need anything again. Strongly believe that any that needs help will have a great experience with them for sure!!🛻🥳 🍀 - Matthew
Raheem and Phillip both were professional, efficient, and friendly. They worked hard and made it feel as smooth as possible despite whatever challenges. - Vashnav
We had a very very heavy item and 5 flights of stairs. Both men were super understanding and dealt with it, no questions asked. It was a huge relief for us to get this item and to have such good support. Thanks! - Francesca
Dietmar was exceptional. Dietmar is a true professional, along with a great attitude. I can say that I have not come across anyone in a very long time as I did Dietmar. 10 stars - Alvin
Alex and Harlem arrived right on time. They loaded the furniture up quickly and were careful around the property. They were helpful, friendly and strong! This is our first time using the service and we had a great experience. Cash tip. Thanks! - Carly
Christopher and Kyron were great! They had blankets, were exceptionally efficient and careful with our antique items (including a large, 45 lb. painting), and were also incredibly nice. Highly recommend! - Irina
Alseny & Cesar were awesome. Friendly, efficient, and very careful with the leather sofa they moved. - Jessica
The second time I’ve had the pleasure of having Wilmer & Lordjara as my Luggers. Very nice and professional gentleman! - Jake
Arrival was delayed but may have been traffic. The map and messages kept me updated. Otherwise, very efficient, considerate and courteous! I highly recommend them. Tip was handled separately. - Carol
Jonathon and Jeorviene were here on time, very polite, took great care in loading and moving my things and did an all around excellent job! - Kim
They were both great!!! Quick pick up and delivery and made sure my Peloton+ Bike was secure on truck. Would highly recommend. - Lissa
Paki and Sadiki were so helpful for moving my daughter’s items out of the dorm for the summer, very efficient and friendly, on time, thankful! - Aradhana
Dwayne and Hotson are fast, efficient and super friendly! Took great care of the furniture (had wraps and padding to cover it) and were very patient. Went down three flights of stairs with super bulky stuff. The truck obviously fits a lot. I’ll definitely contact them directly if I ever need anything again. Strongly believe that any that needs help will have a great experience with them for sure!!🛻🥳 🍀 - Matthew
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